Utilisoft provides a range of managed services for customers to provide and support hardware, network and software. Utilisoft provides managed services to a range of customers including “Tier One” electricity retailers and stand-alone gas wholesalers. These services include:
Each service is backed by a comprehensive Service Level Agreement guaranteeing the uptime and availability of hardware, network and software.
Customers can outsource all or part of the management of an application to Utilisoft, safe in the knowledge that the application will absolutely be there every day when they need it.
Utilisoft managed services provide the most cost-effective method to transact with Australia’s energy markets. Utilisoft provides the infrastructure and the know-how to manage our mission-critical applications on behalf of our customers. By abstracting customers from the often challenging and expensive task of IT procurement and support, Utilisoft partners with its customer to deliver tangible business benefits.
Contact Utilisoft to request a case study on how Managed Services have driven down cost whilst providing improved service levels for our customers.